Help for Parents



We support families facing all kinds of problems:

  • Isolation – no family or friends to help you, feeling alone in your community
  • The effects of post-natal illness (on mums or dads)
  • Illness or injury – of you, your children, your partner or another family member
  • Disability or mental health issues – of your children, you, your partner or another family member
  • Bereavement – of your children, you, your partner or another family member
  • Relationship problems
  • Multiple births – twins, triplets or more
  • Substance abuse
  • Domestic violence or abuse
  • Teenage pregnancy or being a young parent
  • Feeling overwhelmed, exhausted or unhappy
  • Poverty or financial difficulties
  • Poor housing
  • Or anything similar

You may be going through one or more of these issues. You may have a different problem. There is no complete list – if your family is struggling and needs help then Home-Start could support you.


Home-Start supports any family where there is at least one child under the age of five. Our support is free, confidential and non judgemental.

We support many types of families:

  • Lone parents
  • Married or unmarried couples
  • Grandparents caring for grandchildren
  • Step parents
  • Adoptive parents
  • Foster parents
  • Families where a parent is in the armed forces
  • Families where a parent is in prison
  • Families where social care or other agencies are involved
  • In any location, or for any gender, ethnicity or asylum/immigration status

Support at home
A Home-Start volunteer will visit you in your own home, usually once a week, for a couple of hours. You decide what you will do together. They will help you with practical tasks, and emotional issues such as:

  • Getting to appointments
  • Establishing routines
  • Accessing benefits, grants and financial support
  • Using local services or specialist support
  • Getting involved with your local community
  • Encouraging play and reading with your children
  • Listening to your worries, concerns and hopes for your family
  • Offering a shoulder to cry on
  • Sharing their own experiences of parenting and family life
  • Being there because they want to be – not because someone has ‘sent’ them
    Giving you a break
  • Offering advice if you ask for it
  • Providing support, friendship and encouragement

Our volunteers are all parents themselves. They are trained and criminal records checked before being carefully matched with any family.

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